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2 replies

Level 15
January 20, 2023

What kind of document are you trying to enter?  We cannot see your screen.

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Level 15
January 20, 2023

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

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