Online instructions for E-file rejection code IND-...

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Intuit

Online instructions for E-file rejection code IND-525: Date of birth mismatch

This rejection occurs when the date of birth for the first person listed on the return is either incorrect or doesn't match IRS records.

Solution

  1. Sign in to your account and select Fix my return.
    • Mobile app users: Sign in at TurboTax.com in your mobile browser or another Internet-enabled device.
  2. At the Welcome back to TurboTax message, select Fix it now.
  3. You'll see instructions for confirming or changing your birthdate.
    • Make sure you get the date of birth from an official document such as driver's license, government ID card, passport, or birth certificate.
    • The date should be in the United States month/day/year format (MM/DD/YYYY). For example, March 12, 1981 should be entered as 03/12/1981, not 12/03/1981.

What if the date of birth is correct?

Most likely, the IRS has the wrong date of birth on file. In this scenario, you won't be able to e-file because the date you're entering doesn't match their records.

  1. Select File in the left menu.
  2. Select Continue.
  3. Select Start next to Step 3: Get ready to save and file your returns.
  4. Select Change next to your federal return.
  5. Select File by mail and follow the instructions to print and mail your return.

Tip: To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records (this is where the IRS database pulls from). If the info is wrong, please allow 4–6 weeks for correction.

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