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CD/Download instructions for E-file reject IND-181-01: The Identity Protection PIN (IP PIN) for the first taxpayer on your return is missing

If you've ever received an IP PIN or a CP01A notice from the IRS, or opted in to their IP PIN pilot program, you'll need to enter your 2019 IP PIN before e-filing or you'll get this rejection.

To resolve this, start by finding your 6-digit IP PIN:

  • This'll be on the CP01A letter you received in December or January for your 2019 taxes. IP PINs for prior tax years won't work.
  • If you lost your letter or never received one, retrieve your IP PIN online at the IRS's Get an IP PIN site.
  • If unable to retrieve your IP PIN online, you can have it reissued (allow up to 21 days).

Then, follow these instructions:

  1. Open (continue) your return in TurboTax.
  2. Select Fix my return.
  3. Follow the onscreen instructions to enter your 2019 IP PIN and re-file your return.

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