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,Created with Sketch.308 helpful votes

CD/Download instructions for E-file reject FW2-502: The name or EIN for an employer on your W-2 doesn't match IRS records

This rejection can occur if you mistyped your employer's name or EIN when you manually entered your W-2. It can also happen if your W-2 is incorrect or if your employer's info in the IRS database is wrong.

Get your W-2 forms and then:

  1. Open (continue) your return in TurboTax.
  2. You'll be prompted to confirm the status of your return(s). Select Continue.
  3. At the Rejected message, select Help Me Fix It.
  4. Follow the onscreen instructions to fix the error. The employer name and EIN in TurboTax must exactly match the info in boxes b and c on your W-2 form.
  5. Continue following the onscreen instructions to re-file your return.

It's very likely that your employer's data at the IRS is wrong. In this case, you will have to print and mail a conventional paper return. The IRS won't accept your e-file if your employer's EIN doesn't match what's in their database.

Another, less likely possibility is that the EIN printed on your W-2 form is wrong. Contact your employer's payroll department for the correct EIN and ask them to send you a corrected W-2 (W-2C) for your records.

A third possibility is that the employer's name on the W-2 doesn't match the IRS database for that EIN. For example, your W-2 says IBM but the IRS database says International Business Machines or your W-2 says UCLA but the IRS database has it as University of California, Los Angeles.

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