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I've been waiting over a year for my tax refund, but I still haven't received my letter or my refund. What can I do?

 
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2 RESPUESTAS 2

I've been waiting over a year for my tax refund, but I still haven't received my letter or my refund. What can I do?

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

NicolleR1
Expert Alumni

I've been waiting over a year for my tax refund, but I still haven't received my letter or my refund. What can I do?

Your refund is likely held up by processing errors, identity verification, or missing information. 

 

Another common reason is that your refund is offset. What is a refund offset?

 

If you have any inquiries regarding any delay, you should contact the IRS directly for further assistance. IRS Contact Page.

 

You can also keep track of your refund status by clicking on the link below:

Where's my Refund

 

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