I am so angry right now!! I never authorized a TurboTax card and now my stimulus money is stuck on it because I can only transfer it to another Green-whatever account. And of course I'm going to be charged a monthly fee for a card I never asked for or authorized. This is a total scam! I would like to know immediately how to get MY money out.
Yes this card and company are a straight up scam I never ordered it but it came so I said ok I'll use it charge me 5 bucks a month to use it and then when I need to dispute a charge they tell me I have to take it up with that company after explaining to them that company is no longer in business and I asked to close my account lady was oh to eager didn't even try to keep me as a customer **bleep** u turbo tax I'll use something else next year
December 31 my second stimulus got deposited into some turbo card through green dot. My first was a check sent to my address. So they suspended my account because the money for the stimulus was suspicious??? And asked for me to send my.i.d. to unsuspend. I sent it the next day. They said my driver license they asked for wasn't what they needed. they closed my.account with all.my.money on it and I've been on hold 3 hours to try to get my money I desperately needed. Where is my.money!!!! And how can I use my.money to.feed my.famjly????? The first.lady I talked to was rude and unpleasant I could barely understand her! Can anyone help do I call the police department or irs? Be very careful. I wouldn't recommend this.placs to my worst.enemy
I tried numerous ways to get my money off this card.
-Bought another Greendot card: Required $20 minimum. Could not transfer money or accept money to the store bought card until the 'personalized' card is delivered, which takes 7-14 business days these days with how the mail has been backlogged. Unable to use a lot of features until the personalized card is delivered.
-Western Union to myself: Could not use account and routing number or western union
-Zelle/Cash App/Paypal- Green dot Bank is not supported
-Tried to add account to my bank as an external account. Did not work, requires small deposits to be confirmed, deposits never showed up in the TurboCard account history.
-Not many sites use ACH but I was able to use ACH (routing and account number I was able to pay two bills by providing the account information online)
-I have been unable to move my money to my bank account as of this message.