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herb_fox
New Member

how to get refund from Turbotax of payment for State after paying for upgrade that includes State

Early in process I paid Turbotax $47.50 for State add on.  Later I paid $60+ for upgrade that included State.  Will Turbotax automatically cancel initial payment for State or do I need to ask my credit card to cancel the payment?

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MichelleLO
Intuit Alumni

how to get refund from Turbotax of payment for State after paying for upgrade that includes State

Product refund requests can only be handled through TurboTax Customer Support. You can reach support by following the instructions in the below TurboTax help article. Use the keywords billing issues so you get to the right person. 

What is the TurboTax phone number?

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