I'm military why do I have to pay
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New Member

I'm military why do I have to pay

Also my military W-2s are on file but no discounts were added from turbo tax
3 Replies
Level 15

I'm military why do I have to pay

Did you indicate in the My Info section that you were active military?  Did you enter your military W-2 in the Wages and Income section of the program?

New Member

I'm military why do I have to pay

Yes I did for both. 

Level 15

I'm military why do I have to pay

The discount should have been reflected in the Review of your fees in the File section, Step 1.  Since it was not then you need to contact TurboTax support for assistance.  Use the key words billing issues

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

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