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Level 2
February 21, 2022
Solved

Seems to be looping when entering Capital Gains Carryover

  • February 21, 2022
  • 1 reply
  • 28 views

After following the sequence of steps after "Do you know your capital gains loss carryover amounts", I allow TT to transfer the amounts from my 2020 return then arriving at the "Here's all the investment accounts we have so far", then I click "done" and it starts the process all over again with  "Do you know your capital gains loss carryover amounts."

 

Is there a bug causing this loop or am I doing something wrong?

    Best answer by JulieS

    No, I don't think that you are doing something wrong. There have been some reports of looping in the investment income section. 

     

    You only need to enter the amount once, when it returns you to the same question again, you can break out of the loop by clicking on Wages and Income in the upper left corner. Next choose, "I'll choose what I work on," the on the right. 
     
    You can then proceed to the next section, Retirement Income by scrolling down to it and selecting Visit all, or picking a specific topic. 

    1 reply

    JulieSAnswer
    Level 15
    February 21, 2022

    No, I don't think that you are doing something wrong. There have been some reports of looping in the investment income section. 

     

    You only need to enter the amount once, when it returns you to the same question again, you can break out of the loop by clicking on Wages and Income in the upper left corner. Next choose, "I'll choose what I work on," the on the right. 
     
    You can then proceed to the next section, Retirement Income by scrolling down to it and selecting Visit all, or picking a specific topic. 

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