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Level 1
April 29, 2025
Question

I meet all the requirements and select to claim the BC sales tax credit however when I move past this stage it is not giving me the credit in my summary.

  • April 29, 2025
  • 2 replies
  • 3 views
No text available

    2 replies

    AmelieAmmie
    Level 3
    Level 3
    April 30, 2025

     Hey there! Are you preparing your return with a spouse/partner? If so, check if it's showing up on their return instead of yours.

     

    If it's still not appearing, your best option is likely to contact the TurboTax telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line. 

    Level 2
    April 3, 2026

    Hi,

    I'm having the same issue. Has this been fixed?

    TurboTax_Susan
    Level 15
    April 5, 2026

    @user17752548622 If you've double checked that it's not showing up on your spouse/partner's return instead of yours, please contact our phone support team as they will be able to assist you further.