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Level 1
July 15, 2025
Question

I'm trying to utilize my audit protection, but the site won't let me enter an overseas phone number- I don't have a Canadian one.

  • July 15, 2025
  • 1 reply
  • 6 views
I just got an email from the CRA saying that I received a benefit 2 years ago that I was not supposed to and that it needs to be paid back with interest- the issue lies in the fact that it was never revealed to me that I owed this money until 2 years after the fact, so how am I being charged interest on it? Add to that the fact that the notice I got from the CRA is dated Jul. 24th, a solid 9 days in the future from when I received it.

    1 reply

    TurboTax_Susan
    Level 15
    July 15, 2025

    If you used TurboTax Online to file your taxes, you can reach Audit Defence by logging into TurboTax Online. Then, click Audit Defence next to the return you need assistance with.

     

    You can login to TurboTax Canada Online 2022 here: https://ww1.2022.ca.turbotaxonline.intuit.com/

    You can login to TurboTax Canada Online 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/

    You can login to TurboTax Canada Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/

     

    If you are still not able to resolve this issue, please contact our phone support team for more assistance.