Turbotax doesn't carry exempt-interest dividends to VA return

[NN24]

My 1099 DIV - box 12 has $ 1682.71. I live in VA. I calculate exempt-interest dividends from VA is $32.64 and Multiple States is $1650.07. I put it as VA and Multiple States when TurboTax asks for where the exempt-interest dividends from. The $32.64 should be subtracted from VA income and $1650.07 should be added from VA income automatically when it's carried over to VA tax return right? Why I see the AGI is the same as Federal level and there's no subtraction or addition for these amounts on my VA tax? Is there a glitch in TurboTax or do I need to add/subtract manually in VA tax? Thank you.

[SteamTrain · Accepted solution]

@NN24 

Yeah....a 1099-DIV has a subtle problem for box 12 $$.

Go back to that page where you made the breakdown.

1)  Select the first "One State" button and set that to "Multiple States" for all of it.

THEN

2) Select the second button, and your original breakdown should still be there. 

Move on from that page and the proper amount from the second box's Multiple States value should be added to VA income...somewhere on the VA form....not necessarily with the initial $$ that transferred from Federal, but some added income line in the VA form.

[NN24]

Yes, I'm on TurboTax Desktop. Thank you so much both of you for your help. It solves the problem now after I change one state to Multiple states, then reenter the multiple states. I can see $1650 in additional income in VA state.