Are you trying to use the Online version? Sorry but Online is ONLY for 2020 now.
Sorry 2019 is closed for online and Efiling. 2019 is now the prior year. And you are too late to use the free service.
You now have to print and mail prior year returns. Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
How to finish a return you started online
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...
To do a prior year return you have to buy the Desktop program here,
https://turbotax.intuit.com/personal-taxes/past-years-products/
You will need a full Windows or Mac to install it on.
If you want to file for free you can fill out the forms by hand. Here are some basic forms.....
Here is the 2019 1040 return
https://www.irs.gov/pub/irs-prior/f1040--2019.pdf
or if you want bigger type use 1040SR for Seniors,
https://www.irs.gov/pub/irs-prior/f1040s--2019.pdf
2019 Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2019.pdf
2019 EIC and Tax Tables https://www.irs.gov/pub/irs-prior/i1040tt--2019.pdf
2019 Schedules 1-3
https://www.irs.gov/pub/irs-prior/f1040s1--2019.pdf
https://www.irs.gov/pub/irs-prior/f1040s2--2019.pdf
https://www.irs.gov/pub/irs-prior/f1040s3--2019.pdf
Don’t forget your state. And you will have to print and mail your returns. So be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
