My return says: Form 8960 Worksheet. Your calculations could not be completed. Reference code 2-871-273 What is Form 8960-did a search-says has Investment interest ?

[daleypooh]

Help

[GabiU]

Thank you for reporting your experience here on the community. We are aware of this and working towards a solution.
You can contact support if you'd like to speak to an agent. If you're willing to wait, I will post updates on this thread.

[GabiU]

@daleypooh Have you found a solution to this? 
If not, I will have to send you a private message for more details. Please respond to this thread if you'd like assistance. 

[dxs_biomed]

I am having the same issue with completing my federal return as well.

[Tushar]

I have the same issue. When is a resolution expected?

[tagteam]

It appears that a resolution is not expected for TurboTax Online for 2019. 

The following is a statement from @GabiU who has responded in this thread:

If folks are experiencing this in TTO TY19, they will need the Desktop product to file. They can either call in,  or if they respond to me via community I can help as well. 

[murfrianeza]

I need assistance with this please.

[murfrianeza]

I need assistance

[tagteam]

@murfrianeza 

The following is a statement from @GabiU who has responded in this thread:

If folks are experiencing this in TTO TY19, they will need the Desktop product to file. They can either call in,  or if they respond to me via community I can help as well. 

[wuchehui]

I have the same issue. The online version still not working?

[tagteam]

@wuchehui 

You should contact Support (via the link below) during regular business hours.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[ickybadgoo]

I've got the same problem and I need help with this. 

[tagteam]

@ickybadgoo 

You will also have to contact Support (link below) for this issue.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[faulklf]

I bought the desktop product and installed it.  Now my tax information is in the online software and I don't see a way to download it into the desktop product.  I do not want to reenter everything into the desktop.  How can I download all of the 2019 tax data (finished, ready to be filed), into the desktop product please?

[faulklf]

@GabiU, I have the Form 8960 error problem.  I saw that I need to submit my return from the desktop product, so I bought and installed the desktop product.  Now all of my tax return data is on the online software.  How do I download it to the desktop so that I can file my return?  I do not want to reenter my entire tax return into the desktop software.