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ruthen2
New Member

It won't let me delete schedule D, but also won't let me use free version with it. I have no capital losses or gains.

 
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1 Reply
Cynthiad66
Expert Alumni

It won't let me delete schedule D, but also won't let me use free version with it. I have no capital losses or gains.

If you want to use the Free version but is somehow stuck on Capital losses/gains, I recommend you try to delete cookies.  Sometimes you are caught in a loop.

 

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

 

If this does not work, you can clear and start over.

 

Here's how to clear and start over:

 

Sign in to TurboTax and open or continue your return, if you haven’t already Select Tax Tools from the left menu, then Clear & Start Over

 

We also have instructions on how to clear and start over in the mobile app.

@ruthen2

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