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I am with premium version, when I enter rental income, it said 'something went wrong'

 
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13 Replies

I am with premium version, when I enter rental income, it said 'something went wrong'

Maybe they will fix this before the filing deadline. I reported it weeks ago.

DawnC
Employee Tax Expert

I am with premium version, when I enter rental income, it said 'something went wrong'

Use the instructions in the link below to report your rental income.   

 

Where do I enter rental income and expenses? 

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I am with premium version, when I enter rental income, it said 'something went wrong'

The Something went Wrong message is appearing for many inputs.  

I am with premium version, when I enter rental income, it said 'something went wrong'

I just tried again to enter Property Taxes.  I get the same error.  

I am with premium version, when I enter rental income, it said 'something went wrong'

No, it won’t let me to enter. I know how and where to enter.

PatriciaV
Employee Tax Expert

I am with premium version, when I enter rental income, it said 'something went wrong'

Thank you for reporting your experience. We are currently investigating the issue and will provide updates as soon as possible.

 

@normdd 

@hu996730 

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I am with premium version, when I enter rental income, it said 'something went wrong'

Any updates. Still not working. Is this a universal issue to everyone or just me? Just can not enter rental income. The free filing is Feb 14 and it’s close. Thanks

I am with premium version, when I enter rental income, it said 'something went wrong'

I received an email saying all had been fixed. Wrong.  I just clicked on an Update button in the Income Easy Step and got the same "something ent wrong". error.  They obviously let go their QC folks.  If things are not fixed by the time I get my consolidated 1099s, I'm going to H&R Block.

CatinaT1
Employee Tax Expert

I am with premium version, when I enter rental income, it said 'something went wrong'

You may need to do a manual update. 

 

What is a manual update?

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I am with premium version, when I enter rental income, it said 'something went wrong'

My is online version. Not windows version. How to manually update?

DawnC
Employee Tax Expert

I am with premium version, when I enter rental income, it said 'something went wrong'

As long as you pay by the deadline, you get the discount no matter what date you file.    Clear your cache; the online versions update automatically.   

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I am with premium version, when I enter rental income, it said 'something went wrong'

Not for Mac users.  So I this persistent bug with both the Windows and Mac version.

I am with premium version, when I enter rental income, it said 'something went wrong'

I tried everything, windows version, Mac, even iPhone apps. All of them are the same: ‘something went wrong….’. Have to give up. TurboTax is so unreliable.

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