I am with premium version, when I enter rental income, it said 'something went wrong'

[normdd]

Maybe they will fix this before the filing deadline. I reported it weeks ago.

[DawnC]

Use the instructions in the link below to report your rental income.   

Where do I enter rental income and expenses? 

[normdd]

The Something went Wrong message is appearing for many inputs.  

[normdd]

I just tried again to enter Property Taxes.  I get the same error.  

[hu996730]

No, it won’t let me to enter. I know how and where to enter.

[PatriciaV]

Thank you for reporting your experience. We are currently investigating the issue and will provide updates as soon as possible.

@normdd 

@hu996730 

[hu996730]

Any updates. Still not working. Is this a universal issue to everyone or just me? Just can not enter rental income. The free filing is Feb 14 and it’s close. Thanks

[normdd]

I received an email saying all had been fixed. Wrong.  I just clicked on an Update button in the Income Easy Step and got the same "something ent wrong". error.  They obviously let go their QC folks.  If things are not fixed by the time I get my consolidated 1099s, I'm going to H&R Block.

[CatinaT1]

You may need to do a manual update. 

What is a manual update?

[hu996730]

My is online version. Not windows version. How to manually update?

[DawnC]

As long as you pay by the deadline, you get the discount no matter what date you file.    Clear your cache; the online versions update automatically.   

[normdd]

Not for Mac users.  So I this persistent bug with both the Windows and Mac version.