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I am unable to enter all expenses for a rental property. When I edit certain expense items, it does not save the value and states "not started". I am on the web version

 
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2 Replies
PatriciaV
Employee Tax Expert

I am unable to enter all expenses for a rental property. When I edit certain expense items, it does not save the value and states "not started". I am on the web version

It's possible this is browser-related. Please log out of TurboTax, refresh your browser, and clear your cookies and cache. Then restart your browser and log into TurboTax again. Or try a different browser. 

 

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I am unable to enter all expenses for a rental property. When I edit certain expense items, it does not save the value and states "not started". I am on the web version

Yes, I saw that advice on other similar question threads. I can confirm this does not fix the issue since I cleared browser history and cookies, tried a different browser, and then attempted again on a different computer.  It appears to be a glitch in the TurboTax software itself that persists across sessions.  I saw others flagged this issue years ago. 

 

I can work around it by entering miscellaneous user-entered line items for rental expenses, but this is not ideal and this issue should be addressed by a technical solution. 

 

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