Re: Why can’t I get a TurboTax card - Community
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Returning Member

Why can’t I get a TurboTax card

I’ve ordered 5 different cards with one coming fed ex but never received neither. I can’t even use my federal refund

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Returning Member

Why can’t I get a TurboTax card

Customer service for cards is closed 

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Expert Alumni

Why can’t I get a TurboTax card

This is an open internet forum. We are not able to provide any information about the Turbo Card. If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options. 

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New Member

Why can’t I get a TurboTax card

Why can’t I use my card 

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Level 15

Why can’t I get a TurboTax card

@Pedropedro21  Money goes on the card after your refund is issued.  If your refund has not yet been issued then you cannot use the card yet.

 

Or is it some other problem?

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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