IRS deposited my stimulus to my 2018 turbo card instead of my 2019 card. I no longer have the 2018 nor can I access my 2018 account. Acct from check my payment IRS site matches my 2018 1040 return showing turbo acct and routing. I can't get ahold of anyone from Turbo Tax.
You'll need to sign in or create an account to connect with an expert.
I have the same problem don’t have card or account info and haven’t had any answer from customer service
Im also having this same problem. Anyone figure it out yet?
Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.
For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
loco125359
New Member
sopa643479
New Member
Sam Hopi
Level 3
jennabaldwin02
New Member
tm13231525
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.