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Saleslady19
Returning Member

Order a new card

I need to order a new card and also change my address 

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19 Replies
MichelleLO
Intuit Alumni

Order a new card

Please visit TurboDebitCard.com or call us at (888) 285-4169 to request a replacement card and update your address. 

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Kendallls
Returning Member

Order a new card

I need to order a card I filed threw h&r block

JeanneLO
Intuit Alumni

Order a new card

@Kendallls

You would need to contact H&R Block for information about a card provided through them.

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Order a new card

i am get new card because i didnt relay a card so how do i get new card my name Herschel 

AshleyLO
Intuit Alumni

Order a new card

@herschelwatkins71 To order a new card please call (888) 285-4169 or visit https://turbodebitcard.intuit.com/.

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Order a new card

Please order me a new card. My address has not changed. 

Dana

GiseleD
Expert Alumni

Order a new card

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen).You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

Due to unprecedented traffic, you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money, and we appreciate your patience.  For additional questions, including how to receive a check, please visit our Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/ . If you don’t know your account login information, call 888-285-4169 for assistance. 

 

@kateesnana

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DonRon82
New Member

Order a new card

How much money I have in my stimulus check with my income tax return

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Did my stimulus check come in?

DonRon82
New Member

Order a new card

Yes I did

JotikaT2
Employee Tax Expert

Order a new card

If you filed a tax return in 2018 or 2019, the payment of the stimulus funds can be tracked at the following website:

Check status of economic payment

 

Please see the following for facts related to the payments as processed by the IRS.    

FAQ for Economic payments

 

TurboTax would not have any way to determine where your stimulus payment would be as this is issued directly from the IRS.  They are still issuing stimulus payments so it is possible they just have not issued your payment yet as well if you are eligible.

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Brenda5683
Returning Member

Order a new card

Hi im trying to open a new account. ,and get a card, i never had this card before

CatinaT1
Employee Tax Expert

Order a new card

  • I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

 

  • I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.   

 

For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Order a new card

I need a new debit card because my old one was deleted in your system...

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