How did you speak with a live person? Can you post the number? Spell out the numbers instead of using 3423..If you post it as a phone number it's automatically removed.
I called turbo tax since they offered these cards and got a person and he said they've gotten calls due to this is..... they can't help with it but basically green dot has gotten notification that it's an issue with there card and they should be doin something about it and I called unemployment to see if there holding funds because my card is only used for them..there the ones said it's the bank holding funds due to fraud so the banks are doin a identification check and going through each payment given once clear funds are back on!! Calling green dot itself was impossible ...so hoping for the better I'm given it another 24 hours and I'll be back on it....
Thanks for the update! Appreciate it. If you hear anything else regarding this, would you be so kind as to come back and post an update when you're able?
Hope you're healthy and safe during this pandemic.
EDIT: They closed the extension because of so many calls. When i find another, i will post.
EDIT 2: Still no luck finding a new extension. My card has been unlocked but now I'm missing 1400. Had to put in a report, waiting to see WTH happens with that.
Google "GreenDot 4611" and youll find a number listed that ends with those numbers (i can't post it here because it will just get deleted). Press 1 and then extension 2677 that will direct you to a LIVE PERSON. My card worked flawlessly until last night as well, for those saying "WeLl My CaRd WoRkEd ThE wHoLe TiMe". I just sent in my info and also contacted PUA to make sure I'm set there and now just have to wait for all of it to process and I'm all set.
Green Dot did identify an issue that impacted some accounts. Any affected accounts should now be open and accessible. If you are still experiencing issues you will need to reach out to Green Dot directly at 1-866-795-7597.