Solved: I never received my federal
Announcements
TurboTax has you covered during Covid. Get the latest stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
CaliforniaGrown
New Member

I never received my federal

As soon as I got my w2 in the mail I filed my taxes. I’ve received my state refund but I never received my federal refund. I’ve recently lost my job and desperately need that money to pay rent and bills. 

1 Best answer

Accepted Solutions
bluedeb
Level 15

I never received my federal

Was your Federal return accepted?  Once your returns are accepted, only the IRS would know when you will receive your refund.  TurboTax does not get any updates regarding the processing of your return or when you will receive your refund.

 

You can checked the IRS website Where's My Refund for your Federal information?

https://www.irs.gov/refunds

 

 If you mailed in your return Federal return, during Covid-19 the IRS was closed & they were not processing mailed in returns.  They have recently started processing mailed in returns & they are very backed up.  It can take awhile for your return to show in their system.  

 

You can also contact the IRS.  The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

View solution in original post

1 Reply
bluedeb
Level 15

I never received my federal

Was your Federal return accepted?  Once your returns are accepted, only the IRS would know when you will receive your refund.  TurboTax does not get any updates regarding the processing of your return or when you will receive your refund.

 

You can checked the IRS website Where's My Refund for your Federal information?

https://www.irs.gov/refunds

 

 If you mailed in your return Federal return, during Covid-19 the IRS was closed & they were not processing mailed in returns.  They have recently started processing mailed in returns & they are very backed up.  It can take awhile for your return to show in their system.  

 

You can also contact the IRS.  The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

View solution in original post

v
Privacy Settings