Card activation

[colosh46]

@RickG yes it was a Turbo Tax Specialist named Ian we were on the phone for almost 2 hours trying to figure this out he even spoke to his supervisor and that's what we came up with. We tried every way possible to activate my card. I also spoke with Elio who works in the fraud department he did give me a case number and told me to send an email to send info at greendot.com with the screenshot of what it was telling me on the site and I still have heard nothing back and I really need my money released if there is a way you can help me that would be wonderful

[RickG]

OK, thank you for that information.  We are not aware of any such disconnect between cards and their respective accounts, that doesn't mean we don't want to help.  I have already passed this information on and if I get more information I will be sure to let you know.  In the meantime, I would recommend following the instructions previously stated by GabiU and try again at a later time.

[Lovelovelove]

activated my card please

[Brandonj13]

My stimulus check was deposited but u lost my debt card prior to it being deposited and I need to order a new one or send me funds to my bank can you help?

[Anonymous]

• I had lost my card but found it how do I unblocked this card I reported lost

[Janifer]

I need help activating my card. 

[Ammy2923]

@Janifer  Go online add the turbo card app or go to turbo.com/card and it should be a link on their to activate it good luck 

[RedTammyAnn]

Is my card activated

[Annburke1970]

How do I change my pin on my turbo Visa card 

[Annburke1970]

What do I need to go to ,to make a new pin

[Ammy2923]

@Annburke1970   I did mine on the app or website you should be able to call and do that as well 

[RedTammyAnn]

Why have I been rejected 

[SJ 1988]

Activate my card 

[Wilson215]

Activate my new card

[xmasbaby0]

For help with your pre-paid Visa card:

Call  (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/