Account closed with money still on it - Page 2
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Returning Member

Account closed with money still on it

@xmasbaby0 

 

That information is useless. Helpful to no one with this issue.

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Returning Member

Account closed with money still on it

How did you speak with a live person? Can you post the number? Spell out the numbers instead of using 3423..If you post it as a phone number it's automatically removed.

 

Thank you!

 

Jill

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Level 2

Account closed with money still on it

I called turbo tax since they offered these cards and got a person and he said they've gotten calls due to this is..... they can't help with it but basically green dot has gotten notification that it's an issue with there card and they should be doin something about it and I called unemployment to see if there holding funds because my card is only used for them..there the ones said it's the bank holding funds due to fraud so the banks are doin a identification check and going through each payment given once clear funds are back on!! Calling green dot itself was impossible ...so hoping for the better I'm given it another 24 hours and I'll be back on it.... 

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Returning Member

Account closed with money still on it

Thanks for the update! Appreciate it. If you hear anything else regarding this, would you be so kind as to come back and post an update when you're able?

 

Hope you're healthy and safe during this pandemic.

 

Jill

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Level 2

Account closed with money still on it

EDIT: They closed the extension because of so many calls. When i find another, i will post.

 

EDIT 2: Still no luck finding a new extension. My card has been unlocked but now I'm missing 1400. Had to put in a report, waiting to see WTH happens with that.

 

Google "GreenDot 4611" and youll find a number listed that ends with those numbers (i can't post it here because it will just get deleted). Press 1 and then extension 2677 that will direct you to a LIVE PERSON. My card worked flawlessly until last night as well, for those saying "WeLl My CaRd WoRkEd ThE wHoLe TiMe". I just sent in my info and also contacted PUA to make sure I'm set there and now just have to wait for all of it to process and I'm all set.

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Level 7

Account closed with money still on it

Green Dot did identify an issue that impacted some accounts. Any affected accounts should now be open and accessible. If you are still experiencing issues you will need to reach out to Green Dot directly at 1-866-795-7597.

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New Member

Account closed with money still on it

This is about green dot. They said Unemplyment needs to call them I spoke to Unemplyment and now I can’t talk to a real person when I call green dot.  Any advice/ help please??

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New Member

Account closed with money still on it

Can you please give me a good number to contact green dot? My account has been closed for almost a week now!

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New Member

Account closed with money still on it

I’m in the same boat, but when I emailed the law enforcement guy, he said it’s because of Unemplyment!

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New Member

Account closed with money still on it

I still don’t hVe access to my money! I don’t know what to do! Any advice??

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