All of my information is 100% correct, including my SSN, yet every time I check the "OK, show me my free credit score and report." it says "It looks like some of your personal info isn’t correct." It then tells my to enter my 9 digit SSN. My SSN is 100% accurate and I have entered it in over 10 times now. Why isn't it working? This is incredibly frustrating.
You'll need to sign in or create an account to connect with an expert.
Including my SSN* not credit score.
Same issue here. SS is where it's stuck.. Would love to have the issue fixed.
Same problem as well. Frustrating.
same here.
Sign up for Turbo at the link below.
Get your free credit reports from the site below.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Nickstax15
New Member
AlisaC
New Member
acox1183
New Member
melanie-walter13
New Member
zzz2
Level 2
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.