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Level 3

Question

Tax transfer for residents of Québec issue again this year. When using Easy step, and I enter any amount in "Amount wishes to transfer" box, it returns an error.

Forum|Forum|2 years ago
February 23, 2024
24 replies
19 views

Error "Your claim for tax deductions transferred to Québec is greater than 45% (maximum allowable) of the total tax deductions claimed." is showing when I try to enter any amount which is below the 45%. If I use form method, I am able to do it. Could this be fixed once for good, so we don;t have to deal with the same issue each year?

Moussi2

Level 11

Thank you for reporting this issue. We will have our team look at it, so it can be fixed on our next updates.

Thank you for choosing TurboTax

eudraAuthor

Level 3

Hi,

Any update? Could we know the time frame when this will be corrected?

Thanks.

TurboTax_Susan

Alumni - Intuit

Unfortunately, we don't have a time frame for a fix yet. We'll let you know when we have an update.

TurboTaxBrenda

Level 14

We will update this thread as soon as we have an update. Thank you for your patience.

Thank you for choosing TurboTax / Merci d'avoir choisi TurboImpôt

Bragaf

Level 2

2025 tax season again same issue. Time to change to another software. Very frustrating

TurboTaxBrenda

Level 14

@Bragaf Which TurboTax software are you using?

Thank you for choosing TurboTax / Merci d'avoir choisi TurboImpôt

Marcuspolus

Level 2

Just input the amount in the form on line 43800

JohnPaul4

Level 2

To enter transfer amount go to Provincial - Other Credits - Select Tax transfer for residents of Québec who earned income in another province and from which federal tax was deducted check box - Select continue then enter the amount of tax deducted outside Quebec

TurboTaxBrenda

Level 14

Can you please clarify where you see that error? Is it in the review section or when you go to File? If we can get a screenshot or picture, it would be great.

Thank you for choosing TurboTax.

Thank you for choosing TurboTax / Merci d'avoir choisi TurboImpôt

Bragaf

Level 2

Here you go your screenshot.

yes I have made sure that my t4 shows that o work in the province of Ontario

yes my province of residence is Quebec

yes I have done it 3 times, twice I did it without importing the files from cra and revenu Québec. Still did not let me enter the value and this is the screenshot

i had to redo all of it on UFILE and that worked perfectly.
after 10+ years of using this software this is the second year in a row that I have this problem.

Last year I submitted without doing the manual 45% transfer and now I have to pay thousand of dollar ahead of time to renevu Quebec because of the submission last year. Like I said this is very frustrating and paying 60$ for the software that doesn’t take into consideration QC is very disappointing.

i already for a refund at your convenience

thank you

TurboTaxBrenda

Level 14

There is something missing, as it shows that you have no eligible tax to transfer. Then you entered an amount, which would give you an error.

We reviewed as a couple and entered the amount in both T4s—the only way you would have this issue is if you accidentally entered an amount in box E of your RL1.

If box E in your RL1 already had tax deducted, you need to verify with your employer if that tax was in fact paid to Quebec. If yes, then you would be ineligible.

Otherwise this is how it goes through:

As you see an amount under each person, you need to calculate 45% of each amount and enter it in the boxes provided.

As you can see below it automatically transfers to the FORMS

Thank you for choosing TurboTax.

Thank you for choosing TurboTax / Merci d'avoir choisi TurboImpôt

user17713445337

Level 6

@user17753311160 We suggest that you contact our Product support team. They have access to tools we don't have here in Community, like screenshare, and can investigate this issue for you.