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Level 1
June 27, 2025
Question

I paid for TurboTax Premier and thought I filed via NETFILE. CRA has no record. Can I refile without paying again?

  • June 27, 2025
  • 1 reply
  • 3 views
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    1 reply

    TurboTax_Susan
    Level 15
    June 27, 2025

    If you didn't get a NETFILE confirmation code when you submitted your return, then your return wasn't successfully filled. Follow these instructions for TurboTax Online or TurboTax Desktop to NETFILE your return. 

     

    NETFILE is a free service from the CRA. Any payment you made was to use TurboTax, and as long as you don't upgrade or add TurboTax services to your return, then you won't need to pay again.