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Level 2
January 13, 2026
Question

How can I return a copy of TurboTax? I ended up with two copies when I ordered and only need one. There doesn't seem to be an easy way to connect with help or support.

  • January 13, 2026
  • 2 replies
  • 13 views
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    2 replies

    TurboTax_Susan
    Alumni - Intuit
    January 14, 2026

    Did you buy the software directly from us or from a 3rd party retailer? 

     

     

    rklind98Author
    Level 2
    January 16, 2026

    Hi Susan.  I bought it directly from Intuit through your website.  After posting the original message, I did find a link (https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/taxation/get-refund-turbotax-product/L0GFPCPaC_CA_en_CA - I'm posting in the hopes it will help someone else 😀) for refund which I submitted.