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Level 1
May 4, 2026
Question

hi i purchased my turbotax standard kit at costco. i have finished entering my info, they are asking me to pay to file. what did i not do?

  • May 4, 2026
  • 1 reply
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    1 reply

    Level 6
    May 4, 2026

    You purchased the TurboTax desktop version and not the online version. You will need to download your software from here: Then follow the steps and enter your license code when it asks. 

     

     

    Thank you for choosing TurboTax.