I just downloaded the software today and i get as far a"submitting", but the system crashes before i can save anything and submit properly. I've been trying this all day. Not sure what to do.
Please call customer support. It will assist all of us by making a call record to document the issue, and force it up their list of priorities. Be sure to include type of OS, hardware and version of TT you are using. There may be multiple issues, but TT needs to get an update and a bulletproof troubleshoot procedure together.
Good luck to all.
Everyone here is having similar issues so unfortunately no one has an answer. I spent another hour on the phone today with TTax technical support and was told the developers are investigating and that they will call once they have a fix. Frankly, I doubt I will ever receive a call so I'll continue to apply updates as they happen and try to continue my taxes. My advice to you is to call their technical support and work with them. We have to continue to let them know this problem exists. Do a search for TurboTax technical support to find the number.
Same problem...crashes constantly. TurboTax Deluxe 2018 is AWFUL !!.
I'm using Windows 10 Pro Version 1703 OS Build: 15063.1387
NEVER HAD THIS PROBLEM ON ANY TURBOTAX YEAR BEFORE. GET NEW MANAGEMENT...FIRE SOMEONE ! UNUSABLE !!
Having same issue. New PC, Windows 10 (latest update), updated virus software (turning off doesn't stop crashes), no other issues with Quicken (i realize not Intuit any longer) nor other programs or apps. Since Intuit seems to not consider this important enough to address, I suggest you leave a review on Amazon, Costco ....wherever you purchased -- I just did so. Somehow they need to get the message this is an important issue. Personally, I don't know what else to do. Am afraid to use my current tax file it's been recovered so many times. Please Intuit, please at least acknowledge the issue and give us an idea when a fix will be released and IF we can trust our tax file. Sad, I've used TurboTax for decades. Is support getting worse?
You make a great point about the integrity of the results when you have to restart and recover so many times. I recommend you contact TTax technical support as a way to make sure they are aware of the magnitude of this issue.