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Level 1

Question

Your Transmission Didn't Go Through - Validation Fail

Forum|Forum|6 years ago
February 15, 2020
7 replies
0 views

Please help as I do not want to make both my federal and state return since I already have to mail my state return due to a form I have. I am getting the following message:

Validation failed: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. Make sure your TurboTax program is up-to-date. If you still an't transmit your return, go to support for a solution or workaround. In some cases you may need to file the return by mail. - 601ERRV:3, FilingHdr_6 - ?:? - Invalid Agency ID. Received". Must be 2 characters in length.

So I gather its somewhere on my form that has an agency ID that's no correct but there are no errors and I can't locate and agency ID. I tried to contact support but their phones system say they are down. Any support would be great.

KathrynG3

Level 14

To identify the validation issue in TurboTax Desktop,

Go to Forms Mode>
Scroll through the forms list on the left.
Click on any pages with red exclamation points next to them
Change what is indicated as needing review
Re-submit your return

campbellmi13

Level 2

I am getting the same error and I followed your instructions and there are no forms in error - please help me resolve this problem - I have paid extra to efile and the software tells me if this continues to fail I can print the forms and file them by mail - kind of defeats the purpose of buying TurboTax

CassLO

Level 11

@campbellmi13 Have you already verified all your forms are available for e-file. You can find this information in the links below:

IRS forms availability table for TurboTax individual (personal) tax products

State forms availability table for TurboTax individual (personal) tax products

Please see this TurboTax for transmission error assistance:

Error: Your Transmission Didn't Go Through

For further assistance with this, you can call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:

Click on this link: Contact Us
Select your TurboTax platform.
Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
Click Submit.
On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

sfiehler

Level 2

I'm having the same issue. I have to file by mail my California return because I have form 568. But when I try to e-file my federal return, I get the "Your Transmission Didn't Go Through" error.

Nico559

Level 2

Same validation issue, with the 568 form which cannot be e-file for California, I get the same error (invalid agency ID) when trying to only E-file federal.

PineappleCrow2

Level 2

I have had the same problem for the past week. I spent time on the phone with support today, and the only answer they could give was to file the return on paper. It doesn't sound like they're planning to fix this bug.

PineappleCrow2

Level 2

Okay, here's an update. I was experiencing the same problem with not being able to file my federal return with the same error quoted above. I thought that my CA return issue was a separate thing, but now it seems like it's connected. I just created a copy of my tax return with all the CA forms subtracted, and I was able to file my federal return just fine.

The CA issue has to do with Form 568 for the annual LLC fee. It has always been the case (until now) that I could e-file my CA return but had to print and mail Form 568 separately. This year, for the first time I'm being told by Turbotax that due to the presence of Form 568, I can't e-file the CA state return at all. It seems strange that this should change with no notice. Why can't we just print and mail Form 568 separately as in earlier years?

sfiehler

Level 2

I gave up and mailed in both my federal and CA state return. Would’ve been nice to know before I paid the $130. I don’t think CA form 568 should impact our ability to e-file the federal return.

I’m also shutting down my LLC because I don’t want to pay the $800 extortion tax, I barely use it, and I want to avoid this in the future.

PineappleCrow2

Level 2

Here is another update; I hope that it will help someone else.

After I un-installed the CA forms and found that I was able to file my federal return, I waited until the federal return was accepted by the IRS. Then I re-added the CA state forms to TurboTax. I re-filled them out. Interestingly, the CA LLC form 568 was not automatically included this time, and I was able to e-file the CA state return. Now I can fill out Form 568 separately and mail it in as usual.

BrandiLO

Level 14

@CAtaxpayer, if you would like to remove your state form, please click here for instructions.

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wfleming20

Level 2

I'm getting error :

601ERRV:3, FilingHdr_6 - ?:? - Invalid Agency ID. Received". Must be 2 characters in length...

I've made sure there are no red exclamation points on the forms page. I have a california 568 form, but I choose to eFile Federal only and still can't submit. I called customer service and they were unable to help so now what do I do? Kind of lame to have to mail in the paperwork considering I paid for TurboTax so I don't have to do this.

PineappleCrow2

Level 2

wfleming20 - Try removing your California forms from your tax return. (Go to the Forms interface, then look for Remove California Forms in the File menu.) Then, with luck, you should be able to e-file your federal return. Then re-add the California forms by going to the States section of the interview. With more luck, you'll be able to proceed with e-filing your California return without Form 568. You can find a fillable PDF version of Form 568 on the IRS website, download it, fill it out, and send it in by postal mail with your annual LLC payment.

rishabh237

Level 2

How would you remove the CA tax returns from Turbotax online version? While filing there is an option where it says "File later". So I pick that option and leave federal as "e-File". I was thinking i'll send my CA return separately via mail because of this form 568. But the same "Transmission didn't go through" message appears. Do I need to download the software to remove CA form?

TJWest

Level 2

MY Solution was as simple as changing my Default Browser.......

I just ran into this Failed-Verification error for the first time - Federal & State of California - Individual returns - no business schedules. After trying several suggestions in this thread - I still hit the error at the time I tried to e-file the returns.

1) I checked the FORM pages and there were no red ! - identifying any errors

2) Double checked employer ID & State/Local ID #s from the W-2s - all good there

3) I updated Turbo Tax (again) - nothing more there

Still I got the errors each time.....

so then....

1) I unmarked the "e-file state return" and marked to e-file later

2) After that I was able to e-file the Federal - no problem - but Not the State

3) After checking that all the Drivers License info was correct (as required by CA) - it still failed

Just shy of deleting all the state info & starting over -

I simply changed BROWSERS from Google Chrome to Edge and tried one more time - SUCCESS !!!!

Hope others have success with trying the Browser switch first and save themselves some time!!