Your email states that I can download turbo tax 2020 but it apparently does not download.

Forum|Forum|5 years ago
November 13, 2020
6 replies
26 views

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DoninGA

Level 15

What happens when you sign onto your download account and click on the download button - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

How to find your download on a Windows personal computer - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-windows-software-download/01/25572

How to find your download on a Mac personal computer - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-mac-software-download/01/25584

NCperson

Level 15

what does the email SPECIFICALLY state? I was on the phone with TT support yesterday on a separate matter and they said the download won't be available for another week or two - no firm date.

I did receive an email yesterday that my CD is being mailed and that I could download the software, but NO WHERE did it state that it is CURRENTLY available.

from the email I received:

	Thank you for your order. The CD you ordered has shipped and you will receive it soon. As a courtesy, you have two ways to install TurboTax, choose either option, CD or download. If you choose to download, instructions will be included with your software.

Critter-3

Level 15

If you are an ADVANTAGE member you get free downloads with the CD purchase ... access them by logging into your advantage account ...

To access, sign in to your TurboTax Advantage account and select Downloads.

If you only ordered the CD you will need to wait for it to come as you need the license code. Shipping for those has not been posted yet ... usually around Thanksgiving.