You overcharged me by $50. Why?

Forum|Forum|6 years ago
July 13, 2020
3 replies
24 views

I agreed to your ripoff charge of $60 because of my HSA, but now you're charging me $110. Why are you so shady?

TurboTax Deluxe Online

mesquitebean

Level 15

A Deluxe Federal return is $60. Did you add a state return at $50? Or did you happen to add MAX Benefits?

Be aware that if you choose to pay the fees out of the Federal refund, there is an additional $40 service fee ($45 for California filers). You can avoid that fee by paying upfront with credit/debit card.

h17Author

Level 2

Then you should have that posted in the program. When it forced me to upgrade it did not state it was now charging for the state return.

xmasbaby0

Level 15

Did you also prepare a state return? With online TurboTax it is an extra $50 for a state return.

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

If you qualify to use it, there is another full-featured free version of the software:

Try Free File:

You qualify if your income was $36,000 or less, or $69,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

Note: If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.

Online Deluxe $60 State software $50

Or—-Use this IRS site for other ways to file for free

https://apps.irs.gov/app/freeFile/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

h17Author

Level 2

It said the state was free at the start. I agreed to the $60 charge because I have a HSA and it would not let me continue free with one. If I was told it was $110 I would not have agreed. It even showed $60 when I entered my information. I only saw $110 because it was in the email.