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Level 2
February 3, 2024
Question

Won't let me file until I fix Box 12. It keeps reporting that the amount in Box 12 should not be greater than the value in box 12 with code S but it's the same amount.

  • February 3, 2024
  • 6 replies
  • 70 views
The values in Box 12 and Box 12s are the same value, but it's saying it can't be greater.

6 replies

Critter-3
Level 15
February 3, 2024

If you have only one entry for box 12 make sure you have only made one entry ... I suggest you delete the W-2 and enter it again manually if you cannot seem to fix the issue.

Level 15
February 3, 2024

This issue is being worked on. Check back in a week. 

Level 2
February 13, 2024

it has been a week since the original post.  is there an update.  I am also having the same issue and this is stopping me from filing my taxes.  

CatinaT1
Level 15
February 13, 2024

You can try to remove the cents in the box on the 'Check this Entry' screen. This should remove the error message.

 

Why is W-2 Box 12 code S causing an erroneous "Check this Entry" error message?

 

 

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Level 2
April 14, 2024

Since Intuit can't sole their own issue, we call reddit: https://www.reddit.com/r/TurboTax/comments/1agw8go/box_12_code_s_error_any_ideas/