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Level 1

Question

Why won't TurboTax accept my correct?

Forum|Forum|2 years ago
February 2, 2024
1 reply
0 views

I'm filing and fixing my Utah return, when towards the end of the whole process TurboTax is asking me to "Check This Entry" on Form TC-40W(1) saying my UT Withholding ID number must be corrected, but I've corrected it several times and double-checked my W-2 and its absolutely correct. It has all 14 characters, ending in WTH with no hyphens. When scrolling down to see the error, next to the line item it seems TurboTax has added an extra "H" to the line. So, I've tried entering it without this "H" on my end and it still won't be accepted. Why won't TurboTax accept this? Has anyone else run into this issue?

TurboTax Deluxe Online

Level 15

You must use lower case wth. From Income Tax Withholding - Utah Income Taxes - Utah.gov:

For payer ID: The Utah withholding account number is a 14-character number. The first eleven characters are numeric and the last three are “wth.” Do not enter hyphens. Example: 12345678901wth. The program wants lower case for wth.

If there is no state withholding, you can delete the entire state line.

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Level 2

I am having a very similar issue on my Alabama form. It's having me review and correct my spouse's first name, last name, and ssn, but it won't accept the correction.

This is the message it gives.

Level 14

If TurboTax is not accepting your spouse's name for your Alabama state return, ensure it matches your Social Security Administration records exactly,

Also make sure it matches exactly how you entered it in your "My Info" section of TurboTax.

Make sure there are no special characters. Hyphens are allowed. Remove any spaces or apostrophes

You could try clearing your cache and cookies; sometimes this helps with these types of issues. You could also try a different web browser.

If you have any additional information or questions regarding this, please return to Community and we would be glad to help you.

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