Skip to main content
Level 1
May 10, 2026
Question

Why was my account charged ?

  • May 10, 2026
  • 1 reply
  • 24 views
I chose the option for my tax return to cover any cost . Why was I charged $53 yesterday ?

1 reply

Level 15
May 10, 2026

If you chose to pay your TurboTax product fees out of your tax refund, has your refund been delayed for several weeks?   If so, after a period of time, TurboTax would want to be paid.   If that's your situation, then they should have sent emails asking you to pay before debiting your bank account.  Check any email spam/junk folders.

 

See if this FAQ explains what you are experiencing:

 

FAQ:  Why was my bank account auto-debited for the TurboTax fees?

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

If you need TurboTax Customer Support:

https://ttlc.intuit.com/turbotax-support/en-us/contact/

5AM-5PM Pacific