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Level 1

Question

Why is the app forcing me to upgrade to deluxe and then also charging a $40 fee to pay the first fee with my refund? This has always been free and now it’s $80? Why, how?

Forum|Forum|6 years ago
February 5, 2020
3 replies
19 views

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TurboTax Deluxe Online

Level 2

It's doing the same thing to me!! They claim free, then won't let you do it for free!

Level 15

To go back to a lower version you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

In the regular Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

OR There is also The Turbo Tax Free File program which is free for federal and state. And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE, etc.

To qualify for the Free File website you just need to meet one of these 3 things

AGI $39,000 or less

Active duty military with AGI of $72,000 or less

OR qualify for EIC (earned income credit.)

In order to use the Free File program, you have to start it at a special website. Click on Sign in at the top right. It may let you continue your return so you don't have to start over.

https://freefile.intuit.com/