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Level 2
June 6, 2019
Question

Why is it telling me the employer's address is incorrect when I took a snapshot of the W-2?

  • June 6, 2019
  • 1 reply
  • 8 views
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1 reply

Employee Tax Expert
June 6, 2019

You may have to delete the W-2 information and reenter it.  

See below for information on taking a picture in TurboTax Online:

https://ttlc.intuit.com/replies/4875306

Please follow the steps to take a picture of your W-2 in your mobile app:

https://ttlc.intuit.com/replies/4883700

Level 2
June 6, 2019
I'm using the mobile app. I've re-entered the address. I cannot get past that screen.