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Level 1
February 7, 2023
Question

Why do I receive a message that says We're experiencing internet transmission problems when I click transmit returns ?

  • February 7, 2023
  • 3 replies
  • 14 views
No text available

3 replies

AkinaLO
Level 15
February 7, 2023

Please try refreshing your browser and even try using a different browser, clearing your cache, and deleting your cookies.  

 

Here are two articles below that will show you how to clear your cache and delete cookies.  

How to clear your cache - Community  

How do I delete cookies? - Community  

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Level 2
April 14, 2023

What if you are on the desktop app?

Level 15
April 14, 2023

If you are on the desktop, please follow the instructions here to update your software. 

 

Please let us know if you are still having issues. @121619614961 

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