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Level 1
September 16, 2023
Solved

Why did I get an email from TurboTax saying that my 2022 tax returns are incomplete? They were filed before April 15, 2023 and were acccepted by IRS and the State of Ct?

  • September 16, 2023
  • 1 reply
  • 16 views
My question is very clear.
Best answer by xmasbaby0

Lots of users have more than one TurboTax account.  If you have another account in which you started a return but then you finished in a different account, that "old" account may be triggering the emails.   If you prepared and filed your return, and received your refund, just ignore the messages.

1 reply

xmasbaby0Level 15Answer
Level 15
September 16, 2023

Lots of users have more than one TurboTax account.  If you have another account in which you started a return but then you finished in a different account, that "old" account may be triggering the emails.   If you prepared and filed your return, and received your refund, just ignore the messages.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**