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Level 1
March 30, 2020
Question

Why cant i submit my taxes without having to buy live deluxe? is there any way to opt out of live deluxe?

  • March 30, 2020
  • 2 replies
  • 19 views
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2 replies

Level 14
March 30, 2020

Your tax situation may require the upgraded deluxe version also the Live version does cost more than the regular deluxe version. You can downgrade your current TurboTax version with our clear and start over feature but you won't be able to use this if you've already registered, submitted payment or deducted the TurboTax fee from your refund. Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turbotax-online/00/25591

 Please see this product comparison that explains the right TurboTax product for each tax situation.

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VolvoGirl
Level 15
March 30, 2020

How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312