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Level 1
July 10, 2020
Question

Why am I now being charged two separate fees for this service? I want to remove one of them!

  • July 10, 2020
  • 2 replies
  • 8 views
I was only asked about the $60 charged which i accepted. Now all of the sudden there is a $40 out of nowhere, totaling $100 to use this service.

2 replies

VolvoGirl
Level 15
July 10, 2020

Federal Deluxe is $60.  A state return is a separate $50 so it must not be for state.  If you want the $60 deducted from your refund there is a $40 Refund Processing Service charge which you can avoid by paying with a credit card.

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

 

How to remove the Pay from your Refund fee

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880

Level 15
July 10, 2020

If you chose the option to have your fees paid from your federal refund, there is an additional $40 processing charge to use that optional service. You would have been advised of that fee before you agreed to use the service.