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Level 1
October 22, 2024
Question

Why am I getting messages from TurboTax to file my taxes?

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2 replies

VolvoGirl
Level 15
October 22, 2024

Did you get an email saying to finish filing?  That is just the Marketing dept.  They don’t know you already filed.  You probably have another account.  That’s common.  Just ignore the emails.

DoninGA
Level 15
Level 15
October 22, 2024

If you have more than one TurboTax account then the message was concerning the account that you did not use to file the 2023 tax return.  This is a marketing message from TurboTax so you can ignore the message.