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Level 1
June 3, 2019
Question

Why am I charge for a state e-file when my purchased app (Deluxe) includes it? I believe Intuit lost a customer.

  • June 3, 2019
  • 1 reply
  • 2 views
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1 reply

Level 15
June 3, 2019

There has been an efiling fee for state returns for several years when using the CD/download product. Deluxe purchased from TurboTax includes the preparation of a state return but not the efiling of it. You should see the fee explained on the package you purchased or on the TurboTax web site where you downloaded it from. You can avoid the fee by printing and mailing your state return.