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Level 1
January 13, 2023
Question

Why am I being charged to use TurboTax? It looks like they charged me for premier even though I didn’t select that option?

  • January 13, 2023
  • 3 replies
  • 13 views
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3 replies

VolvoGirl
Level 15
January 13, 2023

To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Critter-3
Level 15
January 13, 2023

Or go to the IRS Free File programs ... if your AGI is $73K or less   ... they will open in a couple of days... 

Free File: Do your Federal Taxes for Free | Internal Revenue ServiceK or less 

SteamTrain
Level 15
January 13, 2023

The higher version may have been triggered by what type of income you entered.

 

As an example...if you ANY brokerage transactions...that requires Premier as a minimum version.

But we can't see the types of income you entered to see if something you entered triggered the higher version

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*