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Level 1
June 1, 2019
Question

Why am I being charged an EXTRA $39.99 to take a $19.99 e-file fee out of my refund?

  • June 1, 2019
  • 1 reply
  • 8 views

You are actively discriminating against people who don't have credit or debit cards, the people who can afford it the least! Between this and your current lobbying efforts to ban free filing via Congress, I'm going to make it a special hobby to trash this practice in general and Intuit's use of it in particular.

This practice is inexcusable, particularly since I actually paid for the software. I'll be sure to try and find a pirated copy next time solely because of this.

1 reply

Level 12
June 1, 2019

Unfortunately, this fee is explicitly stated in the terms. 

Follow this link: https://ttlc.intuit.com/questions/1900596-what-is-refund-processing-service