Why am I being charged $129 for Do it Yourself TurboTax filing but I pay for QuickBooks Self Employed Tax Bundle subscription? It’s supposed to be free filing

Forum|Forum|4 months ago
March 16, 2026
1 reply
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TurboTax Online

LindaS5247

Level 14

You are likely being charged $129 because you are using the wrong TurboTax version or you were upgraded to a paid "Live" service, rather than the TurboTax Self-Employed version included in your bundle. Because of this, you are using different login credentials than you use for QuickBooks Self-Employed, so the bundle is not recognized.

To get the free filing, you must launch TurboTax from within the QuickBooks Self-Employed interface using the same credentials, ensuring you do not select "Live" help.

TurboTax may have prompted you to use a "Live" or assisted product, which is a paid service that may cost around $129.

If you have already entered data, you may need to clear your tax return data in TurboTax and start over to avoid the charges. How do I clear and start over?

You can log in to QuickBooks Self-Employed and go to your Taxes tab. Make sure to sign in with the same email/user ID that you used for your QuickBooks Self-Employed subscription bundle.

If you have additional information or questions regarding this, please return to Community and we would be glad to help.

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