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Level 3
January 25, 2023
Question

Where are the downloads?

  • January 25, 2023
  • 9 replies
  • 85 views

I've purchased TURBOTAX DESKTOP ADVANTAGE BUSINESS TAX YEAR 2022 CD.  Where do I go to download it?  I fight with this each year.  The site keeps forcing me towards filing the tax on line.

 

Why not, as soon as I log in, put me in a screen that is useful to me.  You have EVERYTHING about me, the products I've purchased throughout history.  Why put me at some utterly useless page asking me about my information?

 

I've purchased TURBOTAX DESKTOP ADVANTAGE BUSINESS TAX YEAR 2022 CD.  Where do I go to download it?

 

I've purchased TURBOTAX DESKTOP ADVANTAGE BUSINESS TAX YEAR 2022 CD.  Where do I go to download it?

 

I've purchased TURBOTAX DESKTOP ADVANTAGE BUSINESS TAX YEAR 2022 CD.  Where do I go to download it?

 

I've purchased TURBOTAX DESKTOP ADVANTAGE BUSINESS TAX YEAR 2022 CD.  Where do I go to download it?

 

 

9 replies

Level 15
January 25, 2023

Can you not log in to your account at the link below?:

 

https://accounts-tax.intuit.com/turbotaxdesktop

pedzAuthor
Level 3
January 25, 2023

Yes.  But then what? I click Downloads and I see a "card" with my license code but no download link.

 

Level 15
January 25, 2023

You might have to contact Support. Another user had this issue a couple of months ago and Support was able to make the download visible and available somehow.

 

See How do I contact TurboTax? (intuit.com)

SForrestLO
Level 11
January 25, 2023

If you paid for the CD/Download, it will be saved in your account. You can access your download from any computer.
Use this link to log in and access Download’s & Unlocks. 

How to download TurboTax Desktop software from TurboTax.com

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Level 15
January 25, 2023

I already posted that same link. @pedz needs to contact Support. This situation has occurred previously.

pedzAuthor
Level 3
January 25, 2023

For future reference to others, this is what I see when I go to "Licenses and Downloads".

 

I'll try support... maybe at least they can refund my money.