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Level 1

Question

Wher is my second economic stimulus payment

Forum|Forum|5 years ago
January 6, 2021
27 replies
0 views

No text available

TurboTax Online

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DanielV01

Level 15

We understand that a number of clients are experiencing challenges regarding the receipt of their stimulus payment and are working to resolve this with the IRS. Please click on the following link for additional information: Why Haven’t I Received My Second Stimulus Check?

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lynzyholsinger

Level 2

@DA11_2 this is the exact same information that we received in the email y'all sent us last night. Personally I need a bit more information.

the-breeze

Level 2

I will not be using TurboTax again. They definitely screwed us and now need to claim the rebate on our 2020 tax return.

Yulliza

Level 2

I have been using Turbo Tax for more than 8 years, but I believe is time to make a change, after reading how H&R Block is helping their customers get their money and Tubo Tax is just doing nothing. I’m definitely leaving Turbo, anyway it seems that they don’t care about their customers.

mellis15

Level 2

Found this on the Santa Barbara TPG site.

Fortunately, TPG was able to pivot quickly and we are now issuing payments directly to taxpayers who have an established bank account (UBA) on file with us. This means that taxpayers who chose to have their 2020 tax refund disbursed by direct deposit to an existing bank account or funded to a Green Dot card product (including the TurboCard, Walmart MoneyCard), will have their EIP2 payment directed to that account as early as Monday January 11th. Clients who received their disbursement on a cashier’s check can claim their EIP2 on their 2020 return using the Rebate Recovery Credit as directed by the IRS. We are confident that this is the best solution for getting money into the hands of so many American taxpayers who depend on these funds. Click on the link for more.

https://www.sbtpg.com/coronavirus-stimulus-payment-info/

JoeC41

Level 2

10 years of using TurboTax. Another business relationship down the drain, not because of the mix up but rather spend week blaming the govt while HR Block just fixed the issue. Bad enough they lobby the govt to keep the tax system in place when the irs knows how much we owe but that would put turbo and others out of business. Not surprised they would handle it in this manner. Last 3 years something is always wrong or a hassle with my taxes. Way to blow it for so many hurting Americans

JoeC41

Level 2

Correction now my wife has received hers we were separate but same bank account but I have yet to receive mine, no surprise.

CatinaT1

Level 15

This link provides the most up to date information available from the IRS: IRS Update

If you have a Turbo Card, this link will be helpful to you: Turbo Card

This link will tell you more about the Recovery Rebate Credit: Recovery Rebate Credit.

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WBurton

Level 2

Long time customer, 2019 will be my last.

As of today, Jan 8th, second stimulus has not been deposited in my account or is pending...
I am very disappointed your companies policies and procedures have affected my ability to care for my family.

DanielV01

Level 15

Although, as the announcement posted earlier indicates, that the issue with the IRS has been resolved, it also mentions that it can take your bank a few business days to process.

We are so aware that many customers depend on receiving anticipated funds quickly. And while the deposit error did not originate from nor is it administered by TurboTax, the company felt an obligation to assist customers as quickly as possible to see a resolution. We are aware that for some that is still not soon enough but are working as fast as possible.

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GomezAL

Level 2

On the first round of stimulus I didn’t receive the additional 500$ for my 5 year old child. Yes I claim him and didn’t receive. How can I find out why and how to get that as well as the 2nd stimulus ?

TasnimH2

Level 7

Hello,

Stimulus payments will begin to be deposited today, 1/8/21, for millions of our customers affected by the IRS error. We expect most of these payments to be available today, but banks could take a few business days to process

For more stimulus information, please visit the Stimulus hub here: https://turbotax.intuit.com/stimulus-check/

Thank you for your patience!

strongnaenae08

Level 2

Same thing I want to know . I have been a customer for 7 years. Turbotax won't help me at all. My first payment went to my turbotax card no problem. This time I really don't know. Everybody is playing the blame game!!!

SusanY1

Level 15

It sounds like you may have been one of the taxpayers who was affected by an IRS processing error that delayed payments.

We are happy to share that TurboTax customers who were affected by the IRS processing error that delayed some stimulus payments should begin seeing deposits into their accounts as soon as January 8, 2021.

This update may not be reflected in the Get My Payment tool at the IRS due to the focus on efforts to distribute the payments.

These payments will be distributed to the account listed for your federal refund on your 2019 tax return. If you did not have a refund in 2019, did not receive your 2019 refund via direct deposit, or did not file a return, the IRS may not have your direct deposit information and you should expect to either receive a check or to claim the payment on your 2020 tax return.

If you do not see a payment either in your bank account or your mailbox by January 15, 2021 you should claim your payment via the Recovery Rebate Credit on your 2020 tax return. Please hold off filing returns until after this date to ensure that you are preparing the most accurate return possible.

If you should need to claim the credit on your tax return, you are encouraged to file early (but after January 15) to receive these funds as quickly as possible. In TurboTax, you will enter information about the credit near the end of the interview in the Final Review section of the program.

More information about the payments and any additional updates can be found at the following links:

@strongnaenae08

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lkshaw

Level 2

Thank you IRS and Turbo Tax. 2019 will be my last tax return done with Turbo Tax. If I could avoid paying another dime to the IRS I would do so as well. This has political football written all over it. Our first payments deposited no problem just days after launch. Now our payments are M.I.A ?????? WHY?????? Makes no sense other that political games......

Everyone has a story why they need the money. Mine is 2020 was filled with a pancreatic cancer battle. Living off a pathetic SSDI payment that I paid into for 30 years and my wife is working 2 jobs. Inflation everywhere but in our bank account. Now when we have a glimmer of hope that our pathetic govt. cares about us for anything other than our money and votes the political football is fumbled. I NEED MY MONEY. Where is my money?

Doesn't matter at this point however. I think Turbo tax is a sinking ship at this point. Even if they correct it for people. damage is done and people have lost there faith in them. Want to kill your business just rob the working class of there money due. Bye Bye Turbo Tax!!!!!

WBurton

Level 2

@lkshaw

Sorry to hear of your circumstances brother.

I hope you and your family receive relief sooner than later. If nothing else these reviews will forever stain this company, during a worldwide pandemic no less.

God bless you and your loved ones.

P.S. Just ignore the regurgitated robotic response you'll receive soon. Mind numbing!

👍

artigues-d

Level 2

What's the problem!! My first stimulus had no issues! I still have the same open bank account & NOTHING!!! My family needs this money & u somehow screwed it up for us so bad that I get a "No Info" message on the get my payment tool! Everything was correct for my family & we can't get our payment now because of your screw up!!! It's RIDICULOUS!! My family has used Turbo Tax for years to file our taxes but if this isn't corrected we will never use it again!!! I will make sure No one in my family uses Turbo Tax services! I'm sick of the blame game! JUST MAKE IT RIGHT!!!!

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